سياسة الاسترجاع
At AK Trend Mart, customer satisfaction is our priority.
You can request a return or exchange within 7 days of receiving your order. To be eligible, the item must be unused, in original packaging, and in the same condition as received.
Non-returnable items:
- Used or damaged products (not due to our fault)
- Personal care items (for hygiene reasons)
- Clearance or sale items
Damaged or Wrong Product:
If you receive a damaged or incorrect item, contact us within 48 hours with pictures as proof.
Refund Process:
- Once your return is approved, refunds will be processed within 5–7 working days.
- Refunds are issued via bank transfer or the original payment method.
Contact:
📧 aktrendmart@gmail.com
📱 0333-9780734